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Login/Cookie Problems in Reviews Section
- This topic has 2 replies, 2 voices, and was last updated 11 years, 11 months ago by sisu.
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AuthorPosts
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sisuParticipant
I am having difficulty posting in the reviews section.
Chrome 23.0.1271.97 m. Cookies are set to allow local data to be set, and block 3rd party
cookies and site data. Exceptions are disqus.com and dogfoodadvisor.comI can log in at the forum with no difficulty. Rather I have logged in from the forum or
not the warning box remains on all review pages. “Warning: A browser setting is preventing
you from logging in. Fix this setting to log in” Attempts to log in directly from any
review page results in an invalid password message. I am 99% certain the correct password
is being used. Thinking I could be wrong I did attempt to change the password from a review
page login. The email with instructions has not been received. It is as if the review
section does not see the password used in the forum. There is no difference if AdBlock and
Avast are disabled.Changing the browser setting to accept 3rd party cookies removes the cookie warning message
from the review pages but the invalid password message remains. This indicates that part of
the problem is that the Disqus software does not see the cookie exceptions.I have opened/closed/rebooted so many times that I am confused. I did manage to post one
reply on a review page. I think I had logged in at the forum. Then, went to reply at the
bottom of the post to which I was replying. At the post as selection I entered my email
address or username and password which allowed the post to go through. I am fairly certain
the browser setting warning message was on the screen when the post went through. Tried to
post another reply tonight. It appeared as if it had post but is not on the Nutro Natrual
Choice (dry) page.It is as if the forum and reviews sections are using different software. The login,
password and perhaps the email address from the forums section is not seen by the reviews
software. The reviews software knows my username exists because I attempted to register
after having registered at the forum. The reviews software apparently is not reading the
cookie exceptions.The only idea I have at this point is that the reviews software requires a more secure
password than used when registering at the forum. Thus, it reads nothing beyond the
username.Mike SagmanKeymasterHi Sisu,
I found your comments in the Disqus spam filter. Not sure why this happened to you. However, posting the same comment repeatedly tends to make the problem worse. If this happens again, please send a message using the Cantact Us link found in the footer of every page on our website.
Eventually, the system will “learn” you are a safe poster. Hope this helps.
BTW, I also noted you were able to eventually post using Disqus. Thanks for your patience.
sisuParticipantThanks so much for your response. If I understand correctly, if a message does not go through directly to the reviews or forums sections it goes to a spam folder where you will get it posted. The duplicates were happening because I thought the problem was on my end. I would try to post again as I made changes in the browser settings.
Hopefully, this will resolve itself soon.
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Search Forums
Recent Topics
-
Innovations in pet care
by Troy Lex
2 weeks, 2 days ago
-
Good dog food for almost 16 year old with elevated liver enzymes and beg kindey
by Kelly S
1 week, 3 days ago
-
Discounts & On Sale Items for Dog Supplies
by Emma Monty
3 weeks, 5 days ago
-
FREEZE DRIED RAW AND ZERO REASONABLE STORE BOUGHT OPTIONS
by Sara Smith
2 months, 1 week ago
-
Homemade dog food questions
by Melissa Francis
1 month ago
Recent Replies
- Azeem Shafique on Feeding my Cocker Spaniel
- Carolyn Callahan on Nitrate content of Farmland Traditions Chicken Jerky treats?
- Eileen Turner on Good dog food for almost 16 year old with elevated liver enzymes and beg kindey
- Rebecca Tan on Cat Lane review
- Rob Bruhn on Budget friendly dog foods
- Kenneth H. Rainey on Cat Lane review
- Kenneth H. Rainey on Is there high quality kibble with hard and soft bites?
- Rebecca Tan on Cat Lane review
- Disha Oberoi on Skin and stomach issues
- Abigail Haynes on FREE 1lb Prime100 SPD Fresh Roll
- Emma Monty on best multivitamin?
- Emma Monty on Budget friendly dog foods
- Emma Monty on Does anyone here make their own home cooked dog food?
- eva on Homemade dog food questions
- Don Campbell on My Dog Hasn't Been the Same Ever Since Dental Cleaning