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I wish I had seen this forum before ordering Dr. Marty dog food. I signed up for a one-time shipment. If I had paid closer attention, I would have noticed they changed that to a subscription. I received an email saying the next shipment would be processed. I responded saying I wanted to cancel. The auto response said someone would get back to me within 24 hours. Three days later (today), still no response, so I resent the email and also called to speak to someone. Meanwhile, I got another email saying the shipment had been processed and was on the way. The customer service associate claimed I signed up for auto shipment. I did not. Itās not my MO to subscribe to anything I havenāt tried. A couple weeks ago, I also received a shipment of a probiotic that I remember reading about in their website, but I do not recall actually ordering, since we have tried probiotics with our dog in the past and had poor results. I am going to return the two unopened bags I have and hope to get a full refund. I will also be returning the probiotics powder. I question the business practices of this company and would caution anyone who decides to try their products to be very careful.
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Search Forums
Recent Topics
-
Search for Great Quality, Small sized dry kibble.
by
Kate G
1 day, 18 hours ago -
Struvite Treats?
by
RosiePops Mom
3 days, 20 hours ago -
4health and other Dental chew info
by
jetski racer
1 month ago -
Cane Corso lipomas
by
ste stef
1 month, 2 weeks ago -
Ultimate Pet Nutrition Nutra Thrive
by
l m
2 weeks, 1 day ago
Recent Replies
-
Mike Lower on Dog food review.
-
Jez Doh on Cat Lane review
-
Jez Doh on Search for Great Quality, Small sized dry kibble.
-
nathaniel reid on Struvite Treats?
-
nathaniel reid on Best Dog Food Reviews In 2024
-
nathaniel reid on Search for Great Quality, Small sized dry kibble.
-
Hazel willia on What supplements should dogs have daily?
-
Hazel willia on Ultimate Pet Nutrition Nutra Thrive
-
Cat Taylor on Full Moon Freeze Dried Chicken Treats
-
blazermax maxi on Chicken Soup for the Soul Pet Food
-
Shirley VerStraete on C.E.T. HEXTRA Chews by Virbac
-
Ahsan Bhatti on Chia Seed (Topic 2)
-
Robert Fine on Music
-
Lia S on Treat reviews/ratings?
-
Ramesh Kumar on Stella and chewys wild red raw kibble or open farm raw mix?