April 30, 2021 — Zuke’s has voluntarily removed its popular Zuke’s Mini Naturals Dog Treats from retail stores due to “a potential quality issue”.
In an online letter to customers, the company states this is “not a recall” and that the cause is “not a food safety issue”.
Dog Food Advisor has requested and is awaiting a company response. We’ll update this page as soon as more information is available.
Company Response
In response to our request for more information, Zuke’s replied:
“At this time, we are proactively and voluntarily removing our Zuke’s Mini Naturals products from sale due to a quality issue.
“Zuke’s is a natural product, which uses a natural preservation system. We have identified a product quality issue during recent production with instances where the natural preservation system may not be working as effective as it should. While not a food safety issue, we are proactively and voluntarily removing Zuke’s Mini Naturals from sale because we want pet parents to continue to have the best experience with our products.
“Since this step is being taken due to a quality issue, we are not asking pet parents to return the product. If you are not completely satisfied with your Zuke’s purchase, we are always happy to issue a refund. Please reach out to our Pet Parent Relations team here.”
Which Products Have Been Removed?
The following dog treats are affected by the company’s action.
What to Do?
For more information, consumers may contact Zuke’s Customer Service.
Zuke’s has asked pet food retailers to immediately remove all affected products from sale.
And to “promptly dispose of all Zuke’s Mini Naturals products in a safe and lawful manner that ensures the product does not re-enter the marketplace”.
U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to the FDA’s “Report a Pet Food Complaint” page.
Get Free Lifesaving Recall Alerts by Email
Get free dog food recall alerts sent to you by email. Subscribe to The Dog Food Advisor’s emergency recall notification system.
There’s no cost. No spam ever. Cancel any time.
Recalls & Warnings
See all recallsDate | Brand/Store, Issue type & Product | Issue type | Product |
---|---|---|---|
11.22.2024 |
Mid America Pet Food
FDA Warning Letter To Mid America Pet Food After Salmonella Detected
WARNING
|
WARNING | FDA Warning Letter To Mid America Pet Food After Salmonella Detected |
12.02.2024 |
Blue Ridge Beef
Blue Ridge Beef Voluntarily Recalls Blue Ridge Beef Puppy Mix Due to Salmonella Contamination
RECALL
|
RECALL | Blue Ridge Beef Voluntarily Recalls Blue Ridge Beef Puppy Mix Due to Salmonella Contamination |
11.22.2024 |
Carolina Prime Pet, Inc
Carolina Prime Pet, Inc. Recalls Hollywood Feed Carolina Made Chicken Chips
RECALL
|
RECALL | Carolina Prime Pet, Inc. Recalls Hollywood Feed Carolina Made Chicken Chips |
11.22.2024 |
Gaines Pet Treats
Gaines Pet Treats Voluntarily Recalls Gaines Family Farmstead Chicken Chips for Dogs
RECALL
|
RECALL | Gaines Pet Treats Voluntarily Recalls Gaines Family Farmstead Chicken Chips for Dogs |