April 13, 2018 — K9 Natural Ltd is voluntarily recalling 4 batches of its K9 Natural Frozen Chicken Feast that were imported into the US in June 2017 because they have the potential to be contaminated with Listeria monocytogenes.
About Listeria
Listeria monocytogenes is an organism that can cause serious and sometimes fatal infections in humans and animals.
Symptoms of infection may include nausea, vomiting, aches, fever, and diarrhea, and may lead to most serious issues such as meningitis and abortion.
Healthy people and animals can be infected, and some are more susceptible, including young children, pregnant women, frail or elderly people or others with weakened immune symptoms.
Animals that become ill with Listeria monocytogenes could display symptoms similar to humans.
Listeria monocytogenes can affect animals eating the product.
There is risk to humans from handling the products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to the products.
No pet or human illnesses, injuries or complaints have been reported to date.
If you have any symptoms after handling the recalled product, please contact your healthcare provider.
If your pet has consumed the recalled product and has any symptoms, please contact your veterinarian.
What’s Recalled?
The recalled products include:
- K9 Natural Frozen Chicken Feast
2.2 pound bags
Shipped to distributors in WA, CA, TX, CO
Distributed to pet specialty retail stores
Batch number: #170517 | Expiration date: 17NOV2018
- K9 Natural Frozen Chicken Feast
11 pound bags
Shipped to distributors in WA, CA, TX, CO, PA
Distributed to pet specialty retail stores
Batch number: #150517 | Expiration date: 15NOV2018
Batch number: #160517 | Expiration date: 16NOV2018
Batch number: #170517 | Expiration date: 17NOV2018
Batch numbers and expiration dates are stamped in the bottom left on the back of the pack.
What to Do?
Purchasers are encouraged to check the batch code to see if their product was affected.
Pet owners who have product matching these batch codes should stop using the product and return the unused portion to the place of purchase for a full refund or replacement.
Consumers with questions may contact the company at 888-345-4680 Monday through Friday, 8 AM to 5 PM PT and ET, and Saturday through Sunday, April 14-15, 2018, 8 AM to 5 PM PT and ET.
Or by email: [email protected]
U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.
Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.
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